Authorization Coordinator/Pharmacy

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company. 
 
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
 
Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.

What’s in it for you?

What makes us a different kind of employer? We WANT you to have a career that provides work-life balance, and helping you achieve this is important to us.  This career opportunity offers no overnight shifts, no weekends, and a pension contribution and because we are in the health business – paid benefits and perks to keep you at your very best.

We are looking for an Authorization Coordinator who is a critical thinker and interested in helping our clients; who thrives in a fast paced environment where they are the face of our team. Our award winning culture, leaders who really care, unmatched training and support are all dedicated to ensure you are set up for success.  We want you to stay and grow with us so we ensure that you have the resources to reach your professional goals.

Common goals and collaboration is what we are all about. We offer:

• A diverse team of colleagues with multiple fields of expertise;
• Comprehensive health and dental plan that is 100% employer paid effective on your first day;
• We pay you to become awesome – we offer comprehensive paid training;
• Opportunities for career development and advancement;
• Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts;
• A great work environment from your co-workers to a work space to call your own;
• A bright facility that offers free parking;
• Consistent schedule with various shift options, no weekends! A 7.5 hour work day;
• Income growth opportunities.

Your every day with us:

We are a centre of expertise specializing in the authorization and reimbursement of health, dental and pharmacy benefits.  As an Authorization Coordinator, you are on the front line receiving authorization requests via fax from providers.  In this role you will ensure all necessary information is obtained to process the authorization requests and resolve issues while demonstrating you’re above and beyond client focused attitude.

What you need to succeed:

• You like helping people – this is non-negotiable;
• You are a good communicator – you are  clear, concise and friendly;
• Bilingualism is an asset in this role, but not a show stopper;
• Whatever it takes attitude, you like a new challenge every day;
• You have earned a post-secondary diploma or degree and/or relevant working experience in a pharmacy or medical office environment;
• Strong technical aptitude – you can multitask and navigate between multiple software applications simultaneously;
• You can handle the good and challenging calls/cases;
• You are a problem solving master with strong critical thinking skills; you understand client needs and learn quickly how to get the best results in any environment.
• Maybe you are not an Authorization Coordinator…. yet.  But you are looking to make your next big move towards a career with Medavie Blue Cross.  Let us help you carve your path into the exciting and ever changing world within our team

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.