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Database Administrator (DBA)

Posting Date: Jun 17, 2022

Location: New Brunswick, CA CA Quebec, CA Nova Scotia, CA Prince Edward Island, CA NL, CA ON, CA

Company: Medavie Blue Cross

What makes us a different kind of employer?


As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes.


Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do.


When you join us, you’ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it’s needed.


Job Title: Database Administrator (DBA)
Department: Database Services
Competition: 84681 
Internal/External: Internal/External
Employment Type: Full Time, Permanent 
Location: Nova Scotia, New Brunswick, PEI, Newfoundland, Quebec, Ontario - Remote
Salary: Competitive Compensation and Benefits
Reports To: Team Leader

Position Summary


  • Delivering information technology support services to Medavie Blue Cross and its affiliates, administering databases andsoft ware products:
  • Ensure support services are delivered 24/7 efficiently by professional technical experts, in a timely manner;
  • Provide high performance, well maintained and managed, secure business systems are available to our users when they need them;
  • Ensure customers are satisfied with excellent service;
  • Risks are managed, contingency plans are in place for any situation;
  • Team players, focused on customer satisfaction;
  • Responsible to follow departmental software engineering process, methodology and standards;


Key Responsibilities


  • Acts as security administrator for databases (Including Oracle, Microsoft SQL*Server, and MySQL);
  • Research, recommend, create, and support databases and database objects;
  • Provide SQL support to end users and developers;
  • Perform database installs and upgrades;
  • Monitor database performance and tune as necessary;
  • Develop logical and physical database designs
  • Evaluation, installation and configuration of Database software products and related software.
  • Automate, monitor, manage, secure, tune and support database services within the Medavie Blue Cross infrastructure.
  • Support application releases, testing and problem solving on various Database software products.
  • Initiate, plan and implement projects focused within the Database and Reporting Services team as well as across otherInformation Technology teams.
  • Responding to IT service and Helpdesk requests within the required service levels.
  • Creating and maintaining documentation for the Application Support and Platform Services environment and software products.
  • Interacting with customers, answering questions and responding to special requests.
  • Participating in a rotation pager based on-call process with the ability to be on-site within the required service level.


Required Qualifications

Education: Post-secondary diploma or degree with a focus in Computer Science or related field or equivalent experience.

Work Status: Due to security clearance, you need to be in Canada for at least 5 years and your current status should be Permanent Resident or Citizen of Canada.
Work Experience: Possess two years of database administration experience or application development experience working with databases
Other Qualifications: Have experience working with UNIX, Linux and Windows operating systems. As well, knowledge of Discoverer, Oracle reports, SQL Plus, ITIL, SOA and RUP methodologies will be considered an assets
Computer Skills: Have experience working with some or all of the following Database and Reporting products:Oracle database, MSSQL database, MySQL database, SQL Language, PL SQL Developer, Oracle Discoverer,Cognos, Crystal Reports, Hyperion, Oracle Designer and Enterprise Architect
Language Skills: English (Written and Spoken) is required. French (Spoken) is an asset.

Core Competencies


Knowledge: Basic database management principles, both technical and business aptitude and strong customer relationship skills

Analytical Thinking: Strong technical aptitudes, ability to analyze, make decisions, troubleshoot, attention to detail and accuracy

Communication Skills: Strong verbal and written communication skills

Customer Orientation: Strong customer focus; ability to build enduring relationships with business clients

Execution and Organizational Skills: Well organized and able to contribute to creative and sound solutions in adiverse and fast-paced environment and the ability to multi-task

Team Work: Strong interpersonal skills, positive attitude and ability to work in a group or independently




We are an Equal Opportunity Employer. 


Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.


For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.


We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Job Segment: System Administrator, Database, DBA, Test Engineer, Testing, Technology, Engineering