Communications Advisor

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company. 
 
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
 
Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.

The Opportunity:

The Communications Advisor plays a vital role in supporting the department, clients, providers and plan members by providing clear, timely, transparent, and up-to-date information and communication regarding the New Brunswick (NB) Drug Plans, policies, procedures, and strategic objectives. This role contributes to the development and execution of all communications and special projects to advance priorities within the department and the NB Drug Plans, working collaboratively with the Government of New Brunswick. The ideal candidate has expertise in working within a team to create and finalize communications materials and messaging for various audiences and modalities.

In this role you can work out of our NB or NS offices in a Hybrid capacity or remotely throughout NB or NS.  You will be required to travel to Moncton, NB for internal meetings and quarterly/ad-hoc to Fredericton, NB for client meetings.  

Key Responsibilities:

• Achieve and maintain a comprehensive understanding of the NB Drug Plans, including policy development/management, business implementation of policy direction, client objectives, and communications needs.
• Contribute to the creation and execution of communications strategies and tactics to support daily operations and strategic initiatives.
• Provide input on all internal written communications supporting the NB Drug Plans, including training materials and other team-based materials.
• Support in-person and/or all-hands sessions and needed communications within Medavie Blue Cross and externally in collaboration with the government customer .
• Act as the final approval point for editing materials within and external facing on behalf of NB Drug Plans.
• Coordinate policy development and updates with the client.
• Oversee, write, and edit content for department and external communications, including emails, speaking remarks & scripts for employee events, presentations/materials for management meetings, website updates, announcements, key business updates, etc.
• Manage communications processes and planning with the leadership team, including change management needs and involvement with larger projects or initiatives that result in substantial new materials or significant changes to current documents.
• Distill complex information into digestible, engaging, informative pieces for employees (storytelling).
• Modify writing tone and voice according to the audience.
• Stay updated on innovations in communications practices, particularly new platforms/digital channels.
• Demonstrate a strong understanding of change management theory and practice.

Qualifications:

• Post-secondary education in Communications, Public Relations, or a related field.
• Minimum of 2 years of related experience, with experience with Government strongly preferred.
• Exceptional written communication skills, including editing, proofreading, and attention to detail.
• Ability to handle highly confidential and sensitive subjects/issues professionally.
• Solid time management skills, with the ability to balance multiple priorities and meet tight deadlines.
• Team player with a strong focus on supporting colleagues, trying new approaches, and delivering results.
• Strong interpersonal and relationship-building skills with an ability to work with multi-stakeholder teams in a fast-paced environment.
• Self-starter and problem-solver who works well independently and as part of a geographically dispersed, virtual team.
• Understanding of best practices to communicate across a diverse, hybrid employee base.
• Advanced skills with MS Word, Excel, PowerPoint, Teams, Webex, and SharePoint.
• Aptitude for technology.

Language Requirement: English is mandatory, Bilingual (English & French) is a strong asset

We also offer:

• Comprehensive health and dental plan that is 100% employer paid effective on your first day
• Paid vacation and personal days
• Opportunities for career development and advancement
• Emphasis on work life balance, providing a personal wellness account, health resources and fitness center discounts
• Working remotely from home for the majority of the time except for required meetings; we will be providing the necessary equipment you will need to get started
• Base salary plus a variable pay program which is based on your performance
• A diverse team of colleagues with multiple fields of expertise

We are an Equal Opportunity Employer. 

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

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