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Distribution Agent

Posting Date: Aug 4, 2022

Location: Moncton, New Brunswick, CA, E1C 8L3

Company: Medavie Blue Cross

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company. 
 
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
 
Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,200 employees. Our mission is to improve the wellbeing of Canadians.

 

Job Title: Distribution Agent
Department: Distribution
Competition: 84906
Internal/External: Internal/ External
Employment Type: Full Time, 12 Month Term
Location: Moncton
Salary: $35,100 blus bonus
Reports To: Team Leader
Closing Date: August 18, 2022
   

This position is geared towards satisfying member and customer expectations by maintaining service level agreements and accurately distributing media based on business rules. This role is responsible for the daily distribution of sensitive and confidential media to all lines of business and regions.  You will be expected to maintain a high level of quality assurance, be highly adaptible, able to work in a fast paced environment, promote Medavie's Core Values on the daily.  

 

Responsibilities

  • Distribute, analyze, and organize various types of sensitive and confidential media based on business rules and service level agreements for multiple regions.
  • Practice and promote a high level of quality assurance, in day to day operations, on all items processed.
  • Build and maintain relationships with team members and key stakeholders through open communication.
  • Update business knowledge easily and readily; adapt to process changes with a change ready attitude and approach.
  • Work collaboratively with team members and leaders to ensure service levels are met and workflow is covered for all lines of business for each region on the daily.
  • Ensure administrations tasks are completed and recorded accurately; individual productivity tracker, incoming / outgoing job metrics, team tasks.
  • Operate and perform maintenance on digital and mechanical equipment related to document and media processing: postage, inserting and envelope processing machines, scanners and associated software, printers and presses.

 

Qualificatioins

  • High school diploma or equivalent.
  • Minimum 6 months of relevant work experience in a customer focused, fast paced work environment.
  • Ability to Work in a fast paced, ever evolving environment while maintaining a positive outlook and living Medavie's Core Values.
  • Ability to lift or move items up to 22kg.
  • strong communication skills, written and spoken.
  • High attention to detail and familiarity with quality assurance measures.
  • Experience working with Microsoft Office Suite, Microsoft Outlook, Lotus Notes, Kofax Capture, Kofax Total Agility, SharePoint and Directories considered an asset.
  • Bilingualism in English and French would be considered an asset.

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We are an Equal Opportunity Employer. 

 

Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.

 

For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.

 

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.


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