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Policy Issue Coordinator

Posting Date: May 9, 2022

Location: Moncton, New Brunswick, CA, E1C 8L3 Montréal, Quebec, CA, H3A 3A7 Dartmouth, Nova Scotia, CA, B3J 3C6

Company: Medavie Blue Cross

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company. 
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 7,200 employees. Our mission is to improve the wellbeing of Canadians.


Job Title: Policy Issue Coordinator  
Department: Administration  
Competition: 84505  
Internal/External: Internal/External  
Employment Type: Permanent, Full Time  
Location: Dartmouth, Moncton or Montreal  
Salary: Competitive salary and benefits  
Reports To: Team Leader  
Closing Date: May 15th 2022   

As Policy Issue Coordinator, your role is to provide administrative assistance, manage documents, maintain data records and ensure consistent involvement in all initiatives for the contract writing team. Working closely with the Contract Writers, Specialists and Leaders, you will play a major role in the success of the Contract Unit. The position involves a variety of tasks such as assigning work, actively participating in projects, developing new tools including SharePoint sites and project trackers, creating PDF versions of documents, uploading documents to websites and databases, processing group cancellations, and tracking data such as the status of signed documents to ensure the information is accurate and up to date.


Key Responsibilities

  1. Assign day-to-day tasks to Contract Writers.
  2. Support the Team Leader, Contract Specialists and Contract Writers to help resolve service issues and inquiries from the team.
  3. Provide support to Contract Writers by completing administrative or clerical tasks such as creating PDF documents and uploading documents in a timely manner.
  4. Organize the Contract Unit’s electronic folders.

Required Qualifications

  1. High school diploma and at least 3 years administrative experience in a business environment, or a combination of relevant education and work experience.
  2. Proficiency in Microsoft Office and SharePoint
  3. Excellent organizational skills, initiative and priority management.
  4. Independent and resourceful, with the ability to anticipate client needs and address them proactively.
  5. Demonstrated talent for solving complex problems using knowledge of the organization, experience and creativity.
  6. Excellent communication skills, with the ability to speak and write clearly and confidentially with different audiences.
  7. Experience with customizing information and messages to suit the nature of the material, the audience and the situation.
  8. Ability to work under pressure to establish and follow a list of priorities.
  9. Bilingualism (English and French) is an asset


We are an Equal Opportunity Employer. 


Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.


For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.


We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

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