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Provider File Analyst

Posting Date: Jun 10, 2021

Location: Moncton, New Brunswick, CA, E1C 8L3

Company: Medavie Blue Cross

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.


Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.


Along with Medavie Health Services, we are part of Medavie — a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians. 


Job Title: Provider File Analyst
Department: Provider Relations
Competition: 12745
Internal/External: Internal/External
Employment Type: Full Time, Term (12 Months)
Location: Moncton, NB
Salary: Starting $31,755
Reports To: Team Leader
Closing Date: July 2nd, 2021



Role Summary:
Reporting to the Team Leader, the Provider File Analyst will be responsible for maintaining a database of providers and ensuring approved providers meet established criteria. In addition, this position will be required to deal directly with providers and provider associations by handling telephone inquiries, trouble shooting issues, preparing written correspondence, managing reports, and preparing documentation. 
As a Provider File Analyst, your key responsibilities will include:
•    Responding to telephone inquiries about provider related issues and concerns, including follow up action as required;
•    Registering all new providers through application of established provider criteria;
•    Maintaining provider files;
•    Organizing, maintaining and ensuring all provider association files are current;
•    Maintaining and updating provider file documentation;
•    Managing various reports including data analysis, information compilation and preparing appropriate correspondence; and
•    Preparing correspondence to providers about approved provider status and the distribution appropriate provider kits.


As the ideal candidate, you possess the following qualifications:
Education: Post-secondary education.

Work Experience: Minimum one year related work experience.

Other Qualifications: Knowledge of the health care industry; previous work experience in the insurance industry or health care industry will be considered an asset.

Computer Skills: Proficient in Microsoft Word and Excel. 

Language Skills: Bilingualism is a requirement  for this position.

We would like to thank all candidates for expressing interest.  Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.

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