UX Designer

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. We are proud to be a not-for-profit organization dedicated to giving back to the communities where we live and work, and to ensuring our employees thrive in our award-winning, collaborative culture. We are one of Canada’s Most Admired Corporate Cultures and are recognized as a Caring Company, a designation for national leaders in community investment and social responsibility.

Our team of 2,100 professionals work across six provinces. We excel by living our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring the health and wellness of our employees and their families, along with personal and professional growth, through a variety of programs and support at all levels of our organization.

Along with Medavie Health Services, we are part of Medavie — a national health organization with over 6,400 employees. Together, our mission is to improve the wellbeing of Canadians. 

The Opportunity:

We’re looking for an insightful and analytical UX/UI designer who knows how to follow a user-centered design approach to create incredible user experiences—and can also explain why their designs will work.

As a member of our growing Digital Experience team, you’ll work with a supportive group of UX professionals focused on creating engaging experiences for our users. As UX designer, your job will be to turn business and user requirements into plans for intuitive, accessible and meaningful web pages, websites, and applications. You’ll be responsible for user/screen flows, information architecture, interaction design, UI layout, visual design, A/B testing and more.

This might be a good role for you if:

• Your creativity is grounded in deep analysis: you have great ideas, but they’re backed by research and testing.
• You understand people: you have an interest in consumer behaviour, psychology and sociology.
• You have a user-centric mindset: your own preferences don’t matter—nor do anyone else’s, other than the person at the other end of the screen.
• You’ve got high standards and an objective approach: you’re unafraid to be merciless with your own work if something has been proven not to work.
• You’re driven and adaptable: you see challenges as puzzles to be solved, not roadblocks, and aren’t flustered by rapidly changing requirements and priorities.
• You’re curious and self-motivated: you can figure out what needs to be done—and then do it.
   

Your everyday with us will consist of:

• Collaborating remotely with a wide cross-section of business and UX colleagues to understand business objectives for new websites, products and campaigns; identifying user wants and needs; and proposing user-focused digital solutions.
• Translating ideas and concepts into user flow diagrams, site maps, sketches, wireframes, interactive prototypes, styleguides, and other UX design deliverables, and rapidly testing/iterating your work.
• Working with front-end developers to bring your ideas to life and fine-tune the finished product.
• Reviewing and updating web pages/microsites to ensure a positive user experience, adherence to defined UX and brand standards, and accommodation of business objectives.
• Working with UX colleagues to identify areas of our website and other digital properties to target for A/B experimentation, remote usability testing, user surveys and more.
• Presenting your work to colleagues and senior management in meetings and demos, and confidently explaining decisions using UX best practice rationale, user testing or research data.
• Assisting with implementation of your designs using our website CMS.

What you need to succeed:

• Proven experience in UX design for software, websites and web/mobile applications (portfolio required).
• Post-secondary degree in applicable field.
• High proficiency with wireframing tools (Axure, Adobe XD, etc.), as well as Photoshop, Illustrator and associated design apps.
• Solid grasp of user-centered design methodologies, user testing, A/B experimentation, rapid prototyping and other standard UX principles and practices.
• Understanding of responsive design, designing for accessibility, and standard iOS/Android design patterns. 
• Basic HTML5, CSS3 and JavaScript understanding are a plus. (You won’t be coding, but you’ll be working with developers to properly implement your designs.)
• Collaborative approach, openness to feedback, and deadline-oriented mindset.
• Well-honed interpersonal skills to negotiate priorities and deliverables, resolve conflicts, and communicate clearly and professionally—all remotely.
• Solid organizational skills and a cool head to cope with rapidly changing information, coordinate multiple projects at once, and meet deadlines.
• Be passionate about all things UX and other areas of design, technology and innovation.

Please provide a portfolio of recent work for websites or other digital formats.

We would like to thank all candidates for expressing interest.  Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.