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Business Analyst L4

Posting Date: Jun 24, 2022

Location: New Brunswick, CA Nova Scotia, CA ON, CA Quebec, CA NL, CA Prince Edward Island, CA

Company: Medavie Blue Cross

What makes us a different kind of employer?


As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes.


Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do.


When you join us, you’ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it’s needed.


Job Title: Business Analyst
Department: Business Analysis
Competition: 84443
Internal/External: Internal/External
Employment Type: Full Time Term
Location: Nova Scotia, New Brunswick, PEI, Newfoundland, Quebec, Ontario - Remote
Salary: Competitive Compensation and Benefits
Reports To: Team Leader


Role Summary:


The Business Analysis Unit is accountable for working with our various Federal customers to understand their business and reporting requirements. You will work closely with internal and external stakeholders to meet required and ad hoc reporting and data analysis needs. Responsible for achieving and maintain customer expectations, the Business Analyst will provide insight and recommendations to customers.


The Business Analyst will manage multiple priorities of varying complexity, analyze and document business requirements/processes working independently and in a team setting. Accuracy and timeliness are paramount in this role. In this role you will also work closely with our IT team, to support and quality assure our system upgrades, maintain security, manage the quality control aspects of client service levels.


As a Business Analyst your key responsibilities will include:


  • Working with internal staff and our government clients to understand business and data needs, specifically conducting business and data analysis activities that are moderate to high level in complexity;
  • Independently delivering business and data analysis on initiatives that are medium to high in complexity;
  • Managing deliverables and schedules ensuring data reporting requirements are completed within established timelines for medium to large sized initiatives/requests


What you need to succeed:


Education: College diploma, bachelor's degree or relevant experience. Health Informatics degree considered an asset.


Work Experience: 5+ years of relevant experience


Work Status: Due to security clearance, we need someone who is in Canada for at least 5 years with Permanent Resident or Citizenship status. 


Other Qualifications:


  • Ability to assemble, analyze and evaluate moderate to highly complex data.
  • Understanding of the interconnectivity between business needs and IT systems.
  • Experience with architecture and information architecture would be considered an asset.
  • Excellent interpersonal and client management skills, with the ability to grasp customer-centric design principles.
  • Strong relationship management skills with proven ability to build and maintain professional relationships.
  • Computer Skills: Proficient using databases, spreadsheets, word processing and presentation software.
  • Language Skills: Bilingualism would be considered an asset.


You also demonstrate the following Core Competencies:


  • Knowledge: Basic project management principles, both technical and business aptitude, knowledge of business process modelling and strong customer relationship skills;
  • Analytical Thinking / Problem Solving: Strong technical aptitudes, ability to analyze, make decisions, troubleshoot, attention to detail and accuracy;
  • Execution/Organizational Skills: Well organized and able to contribute to creative and sound solutions in a diverse and fast-paced environment and the ability to multi-task;
  • Communication: Strong verbal and written communication skills. Experience in business documentation.
  • Customer Orientation: strong customer focus; ability to build enduring relationships with business clients;
  • Team Work: Strong interpersonal skills, positive attitude and ability to work in a group or independently.


Please indicate in your application the reason for which you are entitled to work in Canada:  Canadian citizenship or permanent resident status. Reliability Screening will be required.


We are an Equal Opportunity Employer.


Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential — a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve.  Accessibility is a top priority.


For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.


We would like to thank all candidates for expressing interest.  Please note only those selected for interviews will be contacted.

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