Administrative Assistant, Sales

For over 75 years, Medavie Blue Cross has been a leading health and wellness partner for individuals, employers and governments across Canada. As a not-for-profit organization, we proudly invest in communities to help address some of Canada’s most pressing health care challenges. We are one of Canada's Most Admired Corporate Cultures, one of Canada’s Top 100 Employers, Canada’s Life & Health Insurer of the Year for 2021 and an Imagine Canada Caring Company. 
 
Our 2,400 professionals work across six provinces, united by our shared values of being caring, accountable, responsible, innovative and community-minded. We’re committed to ensuring our employees thrive in our award-winning, collaborative culture focused on ensuring health, wellness, and personal and professional growth through a variety of programs and support across our organization.
 
Together with Medavie Health Services, we are part of Medavie — a national health solutions partner with over 8,250 employees. Our mission is to improve the wellbeing of Canadians.

Your every day with us:

In the role of Administrative Assistant- Sales, you are responsible for aiding external advisors, other internal departments, and Account Managers to provide the accurate answers on inquiries, pending business and/or Individual health and travel products. You are resolving issues and enhancing the customer experience with your above and beyond client focused attitude.

Key Responsibilities: 

• Handling administrative support requirements as it pertains to new applications or existing client files and forwarding requests for processing.
• Playing a key role in the preparation and revisions of product promotional materials and ensure client information is accurate and always updated.
• Supporting Account Executives in Sales efforts and correspondence. Be able to recognize account issues that require their attention as well as recognizing potential for selling opportunities for respective advisors.
• Supporting the development of databases and reports through the sharing of information and knowledge.
• Cross training and providing back up support to others on the team.
• Support team project initiatives where and when required.

 
What you need to succeed:

• You like helping people and are an avid multitasker!
• You are a good communicator – through email and phone, you are clear, concise, and friendly
• Whatever it takes attitude, you like a new challenge every day
• Post-Secondary education or relevant experience; 1-3 years’ experience in a support or customer driven position or previous experience working in the insurance industry would be considered an asset
• Strong technical aptitude – you can multitask and navigate between multiple software applications simultaneously
• You are a problem-solving master; you understand client needs and learn quickly how to get the best results in any environment.
• Experience working with Salesforce considered a strong asset 
• Bilingualism (French and English) would be considered an asset.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.