Quality Control Lead

Posting Date: Jun 21, 2024

Location: New Brunswick, CA NL, CA Nova Scotia, CA Prince Edward Island, CA ON, CA

Company: Medavie Blue Cross

What makes us a different kind of employer?


As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is key to providing the products, services and solutions that increase access to care and improve health outcomes.


Our technology team is the backbone of our organization with over 500 employees and growing. We are constantly creating, testing, and learning to enable personalized, digital experiences in all we do.


When you join us, you’ll be part of an in-house, innovation led team focused on cutting edge digital health solutions that help provide the best care possible, when and where it’s needed.


Job Title: Quality Control Lead
Department: Information Services – Technology
Competition: 87191
Internal/External: Both
Employment Type: Full Time Permanent
Location: Atlantic Canada, Ontario - Remote
Salary: Competitive Compensation + Benefits
Reports To: Team Leader


Position Summary


Reporting to the Team Lead for Enterprise Quality Assurance, the Quality Control Analyst Lead is responsible for testing and delivery of complex projects as well as mentoring other testing staff towards the achievement of the enterprise quality goals. This position requires you to engage with project managers, architects, development leads and release coordinators to ensure all aspects of the applications are verified in various testing phases.


Key Responsibilities


  • Develop, maintain, and execute test strategy for system test, regression and user acceptance testing
  • Create test cases, develop and maintain test plans, test scripts and test data for system and UAT test
  • Collaborate with project Management, development team, and other functional team to estimate, prioritize, plan and coordinate testing activities
  • Collect project testing metrics, prepare Test Status Reports for each project and deliver the reports in a timely manner
  • Escalate any possible deviations from the established testing effort in timely manner
  • Develop Test Exit Reports for sign-off by business owners showing level of quality having been met.
  • Provide guidance and direction to the team for day to day testing issues. Leverage trouble shooting skills as necessary.
  • Committment to delivering quality product, with a keen attention to detail, takes initiative and performs well under high pressure.


Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B) prior to your start date.  This includes; Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.


Required Qualifications


Education: Post-secondary/bachelor’s degree in computer science, business, or related field; or equivalent experience.


Work Experience: 10+ years in testing highly complex systems, at least 5 years of experience in leading a team.


Computer Skills: In depth knowledge of test case management tool ALM, Bug tracking tool Jira and other testing tools and/or applications development.


Other Qualifications: Previous experience in insurance applications would be considered an asset.

Core Competencies:

Values and Ethics - Reflects a commitment to employees, customers and key corporate stakeholders in own and unit activities. Fosters a climate of transparency, trust and respect, and encourages learning and growth. 

Customer Focus - Dedicated to meeting the expectations of customers and stakeholders. Establishes and maintains effective relationships. Shows concern for customer service requirements.

Knowledge - Proactively uses knowledge to improve process and procedures and takes action to make changes.

Communication Skills - Good verbal and written communication skills with high ability to translate highly technical terms to common business language.



We are an Equal Opportunity Employer. 


Medavie Blue Cross strives to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI) where we live our values every day in the way we treat each other, our members and the communities we serve. Accessibility is a top priority.


For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Medavie Blue Cross Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. All personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act.


We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Job Segment: Application Developer, Computer Science, Project Manager, Quality Assurance, Equity, Technology, Finance