Manager, Operational Risk

Blue Cross Life Insurance Company of Canada is a federally licensed company that distributes its products through a network of Blue Cross Plans. Blue Cross Life specializes in life insurance, living benefits and disability income protection products to supplement and enhance the portfolio of health and dental products distributed by the Blue Cross Plans. 

Our employees are the key component in enabling us to deliver competitive life and disability products nationally; we value their knowledge and integrity and are dedicated to their professional development by providing an environment of continuous learning and growth. We seek creative problem solvers who care about the work they do while helping to drive responsiveness and insight throughout our organization. 

If you are looking for an opportunity in a challenging, fast-paced, and collaborative work environment, the career you have been looking for may be waiting for you at Blue Cross Life.

As the Manager, Operational Risk you will be responsible for the development, maintenance, and execution of the Company’s Operational Risk Management and Third-Party Risk Management Frameworks. You will work collaboratively with the team to identify and manage operational risks throughout the organization and will advise and assist the senior management team in the development of appropriate mitigation strategies for identified risks. 

Responsibilities

• Provide leadership and guidance in the development, implementation, and execution of the Company’s Operational Risk Management Framework including:
  • Maintaining operational risk register and list of action plans developed for the mitigation of risks identified and performing regular follow up.
  • Overseeing the performance of regular operational risk exercises, including related risk assurance.
  • Promotion of the Company’s Operational Risk requirements:
    •  Develop and deliver ORM training to the Company and its service providers.
  • Preparation of regular reporting to the SMT, Board and its Committees.
• Development, operationalization, and maintenance of the Company’s Third-Party Risk Management Framework including:
  • Maintaining related policies, processes, and standards.
  • Maintaining inventory of third-party arrangements.
  • Performing initial assessments and ongoing due diligence, as required.
  • Preparation of reporting to Senior Management and the Board and its Committees.

Requirements

• University degree in business, finance, accounting, mathematics, or actuarial science.
• Minimum 5 years’ experience in a similar Risk Management role.
• Solid understanding of Operational Risk Framework principles and practices.
• Prior leadership experience.
• Sense of ownership and pride in your performance and its impact on the company’s success.
• Excellent interpersonal communication skills.

Assets

• Completion of a professional accounting designation.
• Experience in the development and/ or implementation of Operational Risk Framework.
• Experience in insurance and/or banking.
• Completion of an internal audit or other risk accreditation.
• Knowledge of Resolver or other GRC.
• Bilingual – English & French.

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Blue Cross Life is an equal opportunity employer. We strive to foster a culture where everyone is enabled to achieve their full potential - a culture of diversity, equity and inclusion (DEI). Accessibility is a top priority.
 
For applicants with disabilities, we provide accommodations throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. 
 
We would like to thank all candidates for expressing interest.  Please note that only those selected for interviews will be contacted.